Receptionist, Administrative​/Clerical

Seasonal Client Service Professional / Receptionist

Location:

Madison, WI | Salary: $45,000.00 - $50,000.00 | 1 week ago

At H&R Block we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong. We are committed to continuous improvement through our long‑term strategy, Block Next, which focuses on innovation, client experience, and sustainable growth.

Helping others is what we do best. You will see the impact of your work firsthand, building client relationships that grow stronger each year. Your focus will be to wow clients now and in the future.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Ensure all client needs are met during service (in person, over the phone, or virtually)
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency, including Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellby‐program Better You to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Additional benefits:
  Medical Coverage, 401k Retirement Savings Plan, Employee Stock Purchase Plan (subject to eligibility requirements)

H&R Block is committed to building a connected culture—trust, care, and connections guide how we work together. You will be immersed in an exceptional work environment recognized worldwide on best‑company lists, with colleagues dedicated to mutual growth and support.

We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.