Office Administrator

About Berndt CPA LLC

Berndt CPA LLC is a three-time Top 5 Small Business - Wisconsin State Journal Top Places to Work honoree. We pride ourselves on being a collaborative, people‑first firm where team members feel supported, valued, and empowered to grow. As we continue on a strong growth trajectory, we are seeking team members who bring initiative, problem‑solving ability, and a desire to contribute to improving our internal operations.

We are looking for a highly organized, proactive, and tech‑savvy Office Administrator to support the daily operations of Berndt CPA LLC and our sister company, Stelios Payroll. This role goes beyond traditional administrative work—it's a key position that supports cross‑department communication, helps eliminate workflow bottlenecks, and contributes to improving how our firm operates as we grow.

If you enjoy being the "go‑to" resource, thrive in a professional services environment, and love bringing order, efficiency, and initiative into your work, this role is a great fit.

• Serve as the first point of contact for clients—both in person and over the phone.
• Provide a warm, professional client experience and assist with intake documents and general inquiries.
• Manage incoming/outgoing mail, deliveries, and secure document handling for tax and payroll clients.

• Support accountants, partners, and payroll specialists with daily administrative needs.
• Assist with client onboarding for both tax and payroll services.
• Maintain organized electronic filing systems using SharePoint and Microsoft 365.
• Assist with tax season operations, including assembling tax returns, coordinating e‑signatures, and tracking client deliverables.
• Support Stelios Payroll with administrative tasks such as collecting client information, maintaining records, and assisting with payroll‑related documentation.

• Coordinate workflows between tax, payroll, accounting, and admin teams to keep projects moving and reduce bottlenecks.
• Monitor task queues and deadlines, flagging issues early, and keeping team members accountable to timelines.
• Assist leadership in maintaining smooth office operations through proactive problem‑solving.
• Identify opportunities to streamline administrative processes and help implement efficiency improvements.
• Serve as an internal resource for office technology tools—helping troubleshoot or guide team members on basic system usage.
• Support documentation and ongoing development of internal procedures, checklists, and workflows as the firm grows.

• Experience working in a professional services office (CPA firm, law firm, consulting, financial services, or similar).
• Strong proficiency in SharePoint, Microsoft 365, and technology‑driven office tools.
• Excellent written and verbal communication skills.
• Strong organizational skills and reliability in managing multiple tasks and deadlines.
• High attention to detail with a client‑centered mindset.
• Professional, friendly demeanor that supports a positive team culture.

• Ability to anticipate needs and proactively solve problems without waiting for instruction.
• Strong aptitude for learning new software quickly and helping others adopt new tools.
• Experience supporting workflow‑heavy environments with multiple departments.
• Prior experience in a CPA or payroll service setting.

• Full‑time Monday‑Friday schedule.
• Weekend hours required January through April to support tax season and payroll deadlines (schedule provided in advance).

• A supportive and collaborative team environment.
• Leadership that values input and invests in professional growth.
• Opportunities to take on more responsibility as we scale.
• Recognition as one of the Top 5 Small Business Workplaces three years running.
• A culture that balances professionalism with approachability.

• 2025‑Top Workplaces‑Small Business‑Wisconsin State Journal
• 2025‑Best Places to Work‑Small Business‑Madison Magazine
• 2025‑Best Accounting Firm to Work For‑Accounting Today
• 2024‑People's Choice Awards‑Best Accounting Firm
• 2024‑Top Workplaces‑Small Business‑Wisconsin State Journal
• 2024‑Best Places to Work‑Small Business‑Madison Magazine
• 2024‑In Business Executive Choice Award‑Accounting Firm
• 2024‑Best Accounting Firm to work For‑Accounting Today