Technical Support Manager

Technical Support Manager – Baker Tilly US

Apply now to join Baker Tilly US, a leading advisory, tax and assurance firm with a coast‑to‑coast presence in the U.S. and a global network of independent accounting and business advisory firms.

Baker Tilly’s Industry Applications team develops data‑driven technology solutions for clients. The team prioritizes creativity and a passion for delivering excellence. Working with us, you will ship often, take ownership of the entire product lifecycle, and be a leader in solving our clients’ problems.

• Develop full‑stack applications primarily with Python on the Anvil platform.
• Leverage AWS services (Sage Maker, etc.) to build, train, and deploy machine learning models for categorization and forecasting.
• Build state‑machine driven applications for business process management.
• Develop “Rules Engine” solutions for measuring and reporting compliance against legislation/regulations.
• Implement text and key‑term extraction from PDFs using NLP techniques.
• Apply integer linear programming for supply chain optimization modeling.
• Identify and develop service opportunities to support Baker Tilly’s manufacturing clients and community ad‑clients.

• Technical background with genuine interest in computer science and software development;
  Bachelor’s in Computer Science, Master’s in Data Science, or a strong portfolio of projects.
• Intermediate to advanced knowledge of Python or another high‑level language (Java, C#, etc.).
• Hands‑on maker mindset – love building, testing, and improving software.
• Focus on excellent user experience; ability to recognize and eliminate user pain points.
• Strong problem‑solving skills and willingness to learn new technologies.

• Prior experience with the Anvil framework.
• 5+ years of building industry solutions, ideally in low‑code or traditional full‑stack development.
• Background in back‑end Python frameworks (Django, Flask), .NET, or Node.js, and familiarity with version control (Git), database administration, and Dev Ops.
• Experience or certification with Azure, AWS, or Google Cloud.

Location:

Madison, WI

Salary Range: $56,112.00 – $80,240.00

Job Type: Full‑time

Seniority Level: Mid‑Senior level

Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.