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Lead Vendor Management Specialist

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: American Family Insurance
Full Time position
Listed on 2026-10-19
Job specializations:
  • Business
    Business Analyst, Business Systems & Technology Analysis, Financial Analyst, Business Development
Salary/Wage Range or Industry Benchmark: 88000 - 145000 USD Yearly USD 88000.00 145000.00 YEAR
Job Description & How to Apply Below

This position will partner and collaborate with the sourcing department to coordinate product management needs, strategy and interactions with vendors. Tracks vendor budget/spend. Establishes and monitors vendor performance analytics to identify areas of opportunity. Position Compensation Range: $88,000.00 - $ Pay Rate Type:
Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities
  • Partners with internal business partners on planning, coordination and prioritization of vendor needs.
  • Serves as a resource and works with leadership to help establish the vendor strategy and needs and collaborate with sourcing to implement solutions.
  • Participate in the development of the vendor selection requests for proposals.
  • Partner with leadership and operations solicit feedback on vendor performance; monitors and reports on vendor performance issues to ensure service level agreements are met.
  • Establish appropriate vendor solution metrics and develops reports and communications for leadership to help understand ROI.
  • Provides analysis on vendor solution metrics and makes recommendations for changes and improvements and understanding budgeted vs. actual.
  • Analyze and identify opportunities to optimize vendor solutions.
Specialized Knowledge & Skills Requirements
  • Demonstrated experience providing customer-driven solutions, support or service.
  • Demonstrated experience in project management methodologies, practices, techniques and tools.
  • Solid knowledge and understanding of processing systems and processes.
  • Solid knowledge and understanding of the insurance industry and regulatory environment.
  • Basic knowledge and understanding of contract negotiations.

In this hybrid role, you will be expected to work a minimum of 10 days per month from the office. Candidates should reside within approximately 35-50 miles of one of the following office locations:
Madison, WI 53783 or Boston, MA 02110.

Travel Requirements
  • Up to 10%.
Physical Requirements
  • Work that primarily involves sitting/standing.
Additional Information

Offer to selected candidate will be made contingent on the results of applicable background checks Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions Sponsorship will not be considered for this position unless specified in the posting

Benefits
  • Access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health.
  • Competitive 401(k) contribution.
  • Pension plan.
  • Annual incentive.
  • 9 paid holidays.
  • Paid time off program (23 days accrued annually for full-time employees).
  • Student loan repayment program.
  • Paid-family leave.
  • Benefits that support your physical, emotional, and financial wellbeing.

Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. American Family Insurance is committed to the full inclusion of all qualified individuals.

If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email  to request a reasonable accommodation.

American Family Insurance, based in Madison, Wis., has been serving customers since 1927. We inspire, protect and restore dreams through our insurance products, exceptional service from…

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