Peak Teller

Join to apply for the Peak Teller: role at Fitchburg Federal Credit Union

2 days ago – Be among the first 25 applicants

• :
• Location:
  
  City Fitchburg
• Category:
  Teller
• FTE: 0.39
• Schedule:
  
  Monday – Friday 8:25am–12:00pm plus 9 Saturdays per quarter; 8:30am–1:30pm
• Salary Grade 5 – Min USD $20.50/hr.

We’re looking for a part‑time Spanish Bilingual Peak‑Time Teller who is excited about daily work. UW Credit Union’s Fitchburg branch is hiring a Spanish Bilingual Peak‑Time Teller and welcomes you to apply! As a Spanish Bilingual Peak‑Time Teller, you will play a vital role for both teammates and members. Your job is to positively impact members’ lives by accurately and enthusiastically performing a variety of transactions.

If you enjoy problem‑solving, love learning, and enjoy working with people, this is the job for you!

Why work for UW Credit Union? Join one of Wisconsin’s premier financial institutions, a four‑time recipient of Madison Magazine’s Best Places to Work and a two‑time Milwaukee Journal Sentinel’s Top Workplace. Compensation includes $1.25 per hour plus Spanish‑Bilingual premium for peak/part‑time employees, paid time‑off pro‑rated, 2 weeks paid Caregiver Leave, 2.5 weeks paid New Child Leave, 16 hours paid volunteer time annually, paid holidays, personal development, employee community, 401k with up to 5% match plus discretionary, annual variable bonus, Employee Assistance Program and more!

• Be the face of UW Credit Union by providing front‑facing member service at the Fitchburg branch.
• Achieve balanced scorecard results aligned with Members for Life.
• Maintain a high degree of knowledge of all UW Credit Union products and services.
• Ensure all member requests are processed accurately and efficiently.
• Adhere to UW Credit Union’s Cash Management policies and procedures.
• Research all teller transactions when potential errors are identified and communicate with affected members.
• Identify opportunities to deepen member relationships by building rapport, uncovering needs, making recommendations, and submitting referrals.
• Consistently seek out opportunities to exceed member expectations.

• High School Diploma or equivalent.
• 1 year of customer service experience.
• Demonstrated ability to work with customers of all ages and backgrounds.
• Excellent interpersonal and professional skills.
• Team player who can confidently jump in where and when needed.

UW Credit Union is an Equal Opportunity and Affidavit Action Employer of minorities, protected veterans, women, and individuals with disabilities.

Apply online at:
ipc.us/t/0C