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Bilingual HelpDesk/Support

Bilingual Student Support Specialist

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Cengage Group
Apprenticeship/Internship position
Listed on 2026-01-03
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, HelpDesk/Support
Job Description & How to Apply Below
A global education company is seeking a dedicated Student Advisor to provide high-quality support to students via phone and email. Responsibilities include managing approximately 70 tasks per shift, offering exceptional customer service, and ensuring timely issue resolution. Candidates should have 1-2 years of customer service experience and be fluent in both Spanish and English. This role is essential for helping students achieve their goals and navigate their educational journeys.
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