K-12 SaaS Support Analyst

A leading public sector solutions firm is seeking a support desk agent in Madison, WI. The ideal candidate will manage customer requests, use the Zendesk platform, and provide exceptional service in a fast-paced environment. Applicants should have a strong background in customer support, excellent communication skills, and experience with K-12 education software.

This role offers a compensation range of $55,500 to $68,400 based on experience and skills.
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