FBO Concierge/Lead/Supervisor
Listed on 2026-01-07
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Customer Service/HelpDesk
Airport Staff & Aviation Operations, Event Manager / Planner, Bilingual, Client Relationship Manager -
Management
Airport Staff & Aviation Operations, Event Manager / Planner, Client Relationship Manager
We are looking for a motivated, positive individual to supervise an aviation customer service/concierge team. Wisconsin Aviation is a full-service FBO providing services to our customers in the exciting field of general aviation. This front desk team welcomes customers and visitors with a smile! As the supervisor you manage this team of professionals who provide a wide breadth of direct customer facing services to internal and external customers.
The supervisor oversees shift operations, FBO administration, training, development and employee relations.
Minimum 3 years working experience in aviation and 2 years working experience as a supervisor/lead in customer service is required. Our operations are 24/7 and your hours will cross-shifts and vary based on demands. The position will require some weekend and holiday availability.
If you are proactive and customer-oriented, we’d be delighted to meet you!
Location:
Madison, WI (MSN)
Our focus is on delivering the best possible customer service
Not a VISA sponsor, nor able to employ anyone not authorized for unrestricted employment within the U.S.
Wisconsin Aviation is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, marital or veteran status, or any other legally protected status.
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