Strategic Customer Success Manager
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-01-12
Listing for:
Knak
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, CRM System -
IT/Tech
HelpDesk/Support, Technical Support, CRM System
Job Description & How to Apply Below
A leading SaaS company in Madison is seeking a Customer Success Manager who will be pivotal in ensuring customer satisfaction and fostering relationships post-implementation. The ideal candidate will be tech-savvy with 3+ years in Customer Success and strong communication skills. Responsibilities include building relationships, creating success plans, and enhancing the customer journey. The role offers competitive salaries and benefits in a vibrant work culture aimed at career growth.
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