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Airline Customer Service Specialist

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Southwest Airlines
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 27552 - 41328 USD Yearly USD 27552.00 41328.00 YEAR
Job Description & How to Apply Below

Southwest Airlines is seeking a Customer Service Agent to join our Madison location. You will assist customers at the ticket counter, baggage, and gate areas, ensuring a friendly and efficient travel experience.

This role requires a Bachelor Degree and strong communication skills. You will handle check-in, reservations, and related service tasks, answer inquiries, and resolve issues while maintaining a courteous demeanor under time pressure.

We would love to welcome a new Airline Customer Service Specialist to our team in Madison, WI, United States.

Step into the Airline Customer Service Specialist role at Southwest Airlines in Madison, WI, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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