Service BDC Representative

Call Center Representative

Are you a people person who thrives on variety? Our Business Development Center team is responsible for establishing and maintaining a premium, high line customer experience for our clients. You will play the crucial role of being the voice of Zimbrick by providing outstanding customer service over the phone. Mastering your personal communication skills is the goal of every member of our team.

What You Will Do:

• Assist all inbound callers
• Efficiently schedule service appointments
• Make courtesy outbound calls to clients (no solicitation)
• Master written and verbal communication
• Deliver an outstanding customer experience every time

What You Will Bring:

• An eagerness to learn and progress
• Ability to work in a fast-paced environment
• Desire for variety and challenge
• Attention to detail
• Ease in navigating within multiple software applications
• Professional and positive attitude
• Ability to demonstrate the company's core values every day

What We Provide:

• Award winning dealership
• Paid training and development
• Flexible schedules within core business hours
• Stable and experienced management
• Full benefits package, including 401k, match and profit sharing
• Pick your path advancement opportunities

Requirements:

• Basic computer and telephone skills