Customer Care Representative
Listed on 2026-10-11
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Customer Service/HelpDesk
Customer Service Rep
Spherion is partnering with a growing medical device manufacturer in Madison, WI to find a Customer Care Representative! If you thrive on building positive customer connections and turning everyday questions into great experiences, you will love this team. In this Customer Care Representative role, you will serve as a key point of contact for client orders, product inquiries, and account support.
TermsI am at least 18 years old
I am legally authorized to work in the United States
Role Highlights- -$20 per hour
- -1st shift schedule from 8:00 AM to 4:30 PM
- -Temp-to-hire position
- -Competitive benefits package
- Answer inbound customer calls and emails regarding orders, pricing, and product details
- Process customer orders and handle account updates accurately in Oracle ERP
- Collaborate with logistics, supply chain, and sales teams to resolve customer questions
- Issue return merchandise authorizations and help with basic product troubleshooting
- Participate in daily department meetings to discuss goals and team improvements
- High school diploma or equivalent
- At least 1 year of customer service experience preferred
- Experience assisting international customers is a strong plus
- Proficiency in Microsoft Office including Outlook, Word, and Excel
- Strong data entry skills, attention to detail, and clear communication
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability (all benefits are based on eligibility).
Equal Opportunity
Employer:
Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
#SPH
1000
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