On-Site Member Care Specialist – Orlando, FL
Listed on 2026-10-15
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Customer Service/HelpDesk
Bilingual -
Healthcare
Prime Therapeutics is hiring a Customer Care Specialist based in or near Orlando, FL. The role focuses on delivering exceptional support to members and providers on eligibility, benefits, claims, and service authorizations. You will handle calls, document information, and strive for first-call resolution.
Qualifications include a high school diploma, 35+ WPM typing, HIPAA familiarity, and experience with Genesys/CRM tools. On-site position with opportunities to contribute to process improvements.
This posting is for the On-Site Member Care Specialist – Orlando, FL role at Prime Therapeutics, based in Madison, WI, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the On-Site Member Care Specialist – Orlando, FL role in the description above.
We appreciate your interest in this position.
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