Network Engineer II

Network Engineer II – Sub‑Zero, Wolf, and Cove Scottsdale

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This position is responsible for supporting and designing the telecommunications infrastructure and its associated software, including PBX’s, call management systems, voice mail, interactive voice response, and video conferencing systems.

• Create and maintain documentation as it relates to network configuration, network mapping, processes and service records.
• Develop and implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery.
• Remain current on new products, services, protocols, and standards in support of network and telecommunication systems.
• Conduct testing and development of disaster recovery plans to detect faults, minimize malfunctions, and back up systems.
• Manage and administrate the entire telecommunications infrastructure and its associated software, including PBXs, call management systems, voice mail, interactive voice response, and video conferencing systems.

• Design and deploy company LANs, WANs and wireless networks, including routers, hubs, switches and other hardware.
• Conduct research on network and telecommunication products, services, protocols, and standards to remain abreast of developments in the networking and telecommunication industry.
• Oversee new and existing equipment, hardware and software upgrades.
• Interact and negotiate with vendors, outsources, and contractors to secure network products and services.
• Participate in long‑term strategies and capacity planning for meeting future telecommunication and network needs.

• Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes.
• Monitor network/telecommunication performance and troubleshoot problem areas as needed.
• Oversee installation, configuration, maintenance, and troubleshooting of all network and telecommunications hardware and software.
• Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
• Monitor and test network/telecommunication performance and provide network performance statistics and reports.
• Participate in managing all network security solutions.
• Design and support telecommunications infrastructure and its associated software, including PBXs, call management systems, voice mail, interactive voice response, and video conferencing systems.
• Monitor and identify capacity and performance issues for telecom traffic to ensure continued, uninterrupted operation of telecom systems.
• Generate telecommunications and network usage and traffic reports.
• Configure, test, maintain, monitor, and troubleshoot all network and telephony voice/data software products.
• Perform analysis, diagnosis, and resolution of telecommunication/network problems for end users; recommend and implement corrective solutions.
• Perform security audits, and system backup and recovery.
• Manage and resolve escalated service desk tickets, including assigned moves, adds or changes for both network and telecommunications.
• Develop training material as applicable.
• Maintain all network and telecommunication hardware and wiring including phones, voicemail and fax lines.

• Competitive compensation based on skills
• Industry leading health, dental, and vision plans
• Generous 401 (K) savings and profit sharing
• On‑site UW Health clinic, fitness center, and walking paths
• Education assistance and internal training programs
• Electric vehicle charging
• Maternity & paternity leave

This position requires a pre‑employment drug/alcohol test and background check, which will be administered after a conditional job offer is extended. A negative drug/alcohol test result is required for employment. Refusal to take the test or a positive result may disqualify a candidate from further consideration. All drug testing will be conducted in accordance with federal and state laws.

Mid‑Senior level

Full‑time

Information Technology

Wholesale