Field Service Engineer

Location: Greater Madison, WI / Milwaukee, WI

Travel: Local and regional travel within assigned territory, occasional overnight stays

On-Call: Rotating weekend coverage required

As a Biomedical Field Service Engineer at ASP, you’ll play a critical role in ensuring hospitals and surgical teams have life-saving sterilization equipment that works flawlessly. You’ll be the technical expert on‑site, solving complex problems, maintaining critical systems, and directly impacting patient safety and clinical outcomes. This is a hands‑on, highly autonomous role with a clear career path, professional development opportunities, and the chance to work with cutting‑edge medical technology.

• Install, validate, and maintain ASP systems in hospitals and clinical facilities.
• Troubleshoot technical issues and provide expert guidance to hospital staff, including biomedical engineers.
• Own your assigned territory, managing customer relationships, service schedules, and inventory.
• Perform preventive maintenance and repairs to maximize system performance and uptime.
• Document service activities accurately and timely, including compliance and reporting requirements.
• Participate in a rotating on‑call schedule, including occasional weekends.
• Lift and move equipment as needed (up to 80 lbs), and operate company vehicles safely for local and regional travel.
• Collaborate with sales and clinical teams to support customer‑focused solutions that drive satisfaction and loyalty.

• Associate degree in electronics, biomedical engineering, or related field with technical or mechanical experience
• Experience in field service, biomedical engineering, military, semiconductor, HVAC, or a similar technical role
• Strong customer service skills and proven problem‑solving abilities
• Self‑motivated, organized, and able to work independently
• Comfortable with physical work, including lifting, standing, bending, and driving
• Ability to travel within territory, occasionally overnight and on call as needed
• Proficiency with basic computer programs (Word, Excel)

• 4+ years in the medical device industry or biomedical field service
• MCP or Microsoft A+ certification (or equivalent)
• Experience in a regulated field service environment

• Comprehensive onboarding and ASP certification programs
• Competitive compensation and benefits
• Company vehicle and travel support
• A chance to make a daily impact on patient safety and healthcare quality

Fortive’s essential technology makes the world safer and more productive. We accelerate transformation in high‑impact fields like workplace safety, building environments, and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward‑looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission‑critical solutions. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.

Fortive:
For you, for us, for growth.

ASP is a leading global provider of innovative sterilization and disinfection solutions, and a pioneer of low‑temperature hydrogen peroxide sterilization technology. ASP’s mission is to protect patients during their most critical moments. We support healthcare facilities in the fight to protect patients against hospital acquired infections, which are a leading cause of morbidity and mortality.…