Assistant Shift Poker Manager

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Poker Assistant Shift Manager

$65,000

Full Time

Varies

• Protect company assets.
• Maintain an accurate bank and ensure all assets are guarded and protected at all times.
• Manage, direct, and supervise all personnel on a shift-to-shift basis.
• Evaluate business levels and maintain appropriate staffing while maximizing labor and minimizing payroll expense.
• Fulfillment of all guest service needs, including host, cashier, verification, and payment of jackpots and bonus hands.
• Maintain accurate records for all daily promotions.
• Generate player cards, comp slips, and ensure accurate player tracking.
• Taking and placing food orders with the necessary follow-up to ensure that the order arrives on time and is accurate.
• Monitor service standards of food and beverage personnel to ensure the established guest service standards are met by those departments.
• Maintain payroll records, protect and control all department keys and assets.
• Other related duties, including but not limited to complying with and understanding the following:
  Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures.
• Colorado Liquor and Beer Codes, Federal requirements for Anti-Money Laundering, Company policies and IRS reporting.

• Must be at least 18 years of age and able to obtain and maintain a Colorado Support Gaming License.
• 1 year of previous dealing experience preferred.
• Previous supervisor experience a plus.
• Skilled in establishing and maintaining effective working relationships with staff and other departments.
• Must possess excellent guest service and communication skills with the ability to deal with guests.
• Proficient in Microsoft Office.
• Ability to speak and write English.
• Ability to communicate information through spoken words and sentences that others will understand.
• Ability to read and understand information and instructions presented in writing.
• Strong general mathematical skills.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Must have the ability to stand for the duration of the shift.
• Must be able to bend, stoop and continuously use hands.
• Successfully pass a pre-employment criminal background check and drug screen.

Not only does Monarch offer a luxury experience for guests, but we also offer luxury benefits to our Team Members!

Full Time Team Members (30+ hours) will enjoy the following benefits and perks: PTO on your first-year anniversary of employment 6 Observed Holidays and Holiday Pay Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks: 1 Free Hot Meal per shift and Unlimited Drinks Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week 80% Subsidized Bus Transportation Options Free Covered Parking Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year) Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions Career Development and Advancement Programs Team…