Director, FinTech Innovation Programs, Filene

At Tru Stage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next.

You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work:
Tru Stage awards and recognition

Role Overview The Director, Fintech Innovation Programs leads the delivery of Filene's fintech testing work, working with credit unions to put promising solutions to a real-world trial and find out what works for their members.

Now in its fifth year, FiLab (Filene’s fintech testing program) reviews hundreds of fintech solutions and selects 6-8 each year for testing with more than 30 credit unions across the country. The Director leads the end-to-end delivery of these field tests over a 3-to-6-month period, working closely with participating credit unions, establishing consistent testing standards and protocols, and directing the test leads and contracted resources responsible for execution.

The Director also manages FiLab’s annual application and selection cycle, helps shape the scouting priorities that guide the pipeline, and serves as a key point of coordination with fintech partners throughout due diligence, contracting, testing, and completion. Through this work, the Director ensures FiLab tests are well-designed, consistently executed, and positioned to generate meaningful insights for participating credit unions and the broader industry.

The Director role is a strong fit for someone who has deep experience leading innovation, fintech or partnership programs in financial services and is excited about testing what comes next for credit unions.

Role Responsibilities Testing Portfolio Oversee Filene's fintech testing portfolio and hold accountability for the execution of every test.

Manage a set of tests directly, from cohort launch through field execution to final reporting, partnering with Filene's research lead on analysis and reporting.

Bring credit unions into each test cycle, matching them to the tests that fit their priorities.

Build and maintain relationships with participating credit unions, from onboarding through the test and into the results.

Iterate and improve the methodology and process standards every test follows, and ensure quality across all tests.

Review test plans and secure the resources each one needs, directing test leads and sourcing contracted support as the portfolio groFinTech Pipeline & Selection Run the annual fintech application and selection cycle, leading outreach to source applicants and facilitating a committee of credit union executives through the discussions that narrow the field to the finalists who pitch at Filene's annual Symposium.

Help shape the fintech scouting priorities that guide selection and identify solutions that meet them.

Manage fintech partners from diligence and contracting through the test itself, and through the reporting that follows.

Build relationships with solution providers, investors and industry contacts through events, outreach and referrals to stay current on emerging solutions.

General & Administrative Lead, manage and develop Incubation team members, as assigned.

Model Filene Credo and play a key role in maintaining the culture of the organization through personal and cross-functional accountabilities.

Actively support the achievement of Filene's strategic objectives, plan, budget, and metrics in a manner consistent with Filene’s mission,…