Government Services Personnel Security Specialist

Role Snapshot

The Person nel Security Specialist is responsible for managing and processing all personnel security requirements and related activities for employees supporting TRICARE, Medicare, and other federal program contracts. The role ensures compliance with Department of Defense (DoD), Centers for Medicare & Medicaid Services (CMS), and other agency regulations, with a primary focus on facilitating and maintaining background investigations and credentialing processes for Common Access Cards (CACs) and Enterprise User Administration (EUA) access and CMS IDs.

The Specialist serves as the primary point of contact for employees, government security representatives, and internal stakeholders on personnel security matters.

$65,000 - $85,000

The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills, and experience.

Our first consideration will be to have this new employee live in the Greater Madison, WI area to take advantage of Hybrid work and collaboration. Employees living within 45 miles of WPS Headquarters (1717 W. Broadway in Madison, WI) will be expected to be able to work in the office 2 days a week.

Secondary priority will be given to remote candidates in WI, IL, MN, or IA. If not regionally local to Madison, WI, frequent monthly travel to our WPS Headquarters will be expected.

• Manage end-to-end personnel security processes for employees and contractors requiring a CAC or EAU access, including identifying applicable requirements, initiating background investigations, reviewing initial employee applications for required information, tracking status, and ensuring timely completion.
• Ensure compliance with DoD, CMS, and other applicable federal requirements governing identity verification, background investigations, adjudications, and credentialing processes.
• Serve as the WPS Facility Security Officer for TRICARE and primary liaison with government security offices, contracting officers, internal leadership, and applicants regarding personnel security requirements and status updates.
• Maintain complete and accurate, audit-ready records and track documentation of identity verification, background checks, investigations, and credentialing activities in accordance with federal and organizational policies.
• Gather and submit evidence for audit requests and attend auditor interviews and meetings, as needed to provide process insights and clarifications.
• Provide guidance to employees and contractors on security requirements, documentation and processes related to EAU access and obtaining or reissuance of a CAC.
• Compile, analyze, and validate data for required routine government reporting.
• Conduct research and analysis on emerging and new government agency requirements.
• Create and maintain process and procedure documentation. Recommend process improvements to increase efficiency and productivity.
• Other job duties may be assigned as required, including but not limited to general support of contract administration activities for WPS ‘federal contracts, third party risk analyses, general support of Enterprise Risk Management program functions, and business resiliency or continuity program activities.

• Must be a U.S. Citizen in possession of a favorably adjudicated Tier 3/NACLC or equivalent investigation or having the ability to obtain equivalent government determined clearance level.
• Bachelor’s degree in related field or equivalent combination of education and work experience.
• 5 or more years of experience in personnel security and compliance, background investigations, or related field, preferably in a government contracting environment.
• Working knowledge of DoD personnel security programs, CMS credentialing requirements, and regulations related to federal background checks, investigations and credentialing.
• Demonstrated experience with systems such National Background Investigation Services (NBIS) and the NBIS electronic application (eApp), or similar platforms and ability to complete NBIS eApp training to access and use NBIS eApp.
• Strong…