Patient Scheduling Specialist - Appointment Call Center

Patient Scheduling Specialist - Appointment Call Center

Location:

Madison, WI

Posted 1 day ago. Be among the first 25 applicants.

Join the #1 hospital in Wisconsin where you’ll be the gateway tošten remarkable healthcare by providing excellent phone‑based customer service.

• Take incoming phone calls from patients and their families to assist them with appointment scheduling needs.
• Make outgoing phone calls to patients to schedule appointments.
• Coordinate with clinic staff to ensure patients receive appropriate care in a timely manner.

Monday through Friday, 8:30 AM – 5:00 PM. Hours may vary based on operational needs.

• Minimum – High school diploma or equivalent.
• Preferred – Associate or Bachelor’s degree in Business Administration, Healthcare, or other related field.

• Minimum – One (1) year of previous experience working in an office or customer service environment.
• Preferred – Previous experience working in healthcare, experience scheduling patients, and experience coordinating multiple activities in an office setting.

• Entry level

• Full‑time

• Project Management and Information Technology
• Hospitals and Health Care

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO＞ employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.