Valet Parking Attendant - Embassy Suites - Madison - cash tips

Valet Parking Attendant - Embassy Suites - Downtown Madison - $15 per hour with cash tips

Join to apply for the Valet Parking Attendant - Embassy Suites - Downtown Madison - $15 per hour with cash tips role at Towne Park.

At Towne Park, it’s more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact.

When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do. Towne Park is a place where you can make a difference and create smiles every day.

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• Hotel Valet Parking Associate - Embassy Suites Madison Downtown
• Starting pay $12 per hour PLUS $5 - $10 per hour in cash tips
• No experience needed
• Morning and afternoon/evening shifts available, weekends preferred

Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The hourly base pay range for this position is $12 per hour plus $5-$10 per hour in tips.

The potential work schedule for this position is weekends, weekdays, holidays, many shift options.

Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company’s 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.

Seasonal and temporary roles are not eligible for benefits outlined above.

The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.

• Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledge and greet guests within five feet with a professional and friendly demeanor. Use guest last names during interactions. (25%)
• Use salutation of the day and welcome guests to the location. Practice proper Towne Park phone etiquette. Post up in designated areas when not completing tasks. (10%)
• Parks and retrieves vehicles while driving slowly and cautiously. Assist guests with bell services and luggage storage as needed. Open all vehicle and hotel doors for guests. (20%)
• Assist guests with directions, taxis, reservations and other inquiries. Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Deliver messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location. (10%)
• Explain parking rates and retrieval procedures to guests upon arrival. Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys. Consistently complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently complete location on all key tags after parking vehicle.
  
  Calculate and collect revenue for vehicles when needed. (35%)
• The total amount of time for…