Bell Luggage Attendant

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Part Time Manual Labor Madison, WI, US

3 days ago Requisition

Salary: $10.25 Annually

The Edgewater offers a proud revival of a historic hotel, committed to the trust and confidence we earn from our employees, customers, and partners. We are located in the heart of downtown Madison, next door to the University of Wisconsin-Madison, and within walking distance of the Capitol Square and downtown. We offer 202 rooms and the finest in luxury hotel services and amenities right on the water’s edge of Lake Mendota.

You will meet a wide variety of guests coming to stay with us for a few nights, joining us for a meal in one of our three restaurants, taking advantage of our salon and spa, or even just coming by to enjoy a special event. If you are looking to work at a hotel that is as welcoming and fun as the city of Madison itself, this is the place.

If you enjoy displaying your exceptional customer service skills while interacting with a wide variety of guests daily, the Bellperson/Valet position is the job for you. The Bellperson/Valet plays an important role of ensuring that all guests are greeted in a friendly, professional, and welcoming way. As a Bellperson/Valet, you will escort arriving and departing guests to and from their accommodations while transporting their luggage.

You will be familiar with the property, guest room features and amenities. This role will also maintain the valet operation of the hotel for overnight, day and event guests. The Edgewater demands the highest quality of customer service, and the Bellperson/Valet position reflects that as you are often times the first person they meet upon their arrival. The Bellperson/Valet position is where your hard work ethic and exceptional customer service skills are appreciated and recognized by both the guests and The Edgewater Team.

• Flexible scheduling including days, nights and weekends.
• A comprehensive benefit package including Medical, Dental and Vision coverage as well as Paid Time Off, 401K contribution matching and voluntary life insurance.
• Discounts to our 3 onsite restaurants.
• Discounts to our onsite Spa’s services and retail as well as discounted stays at affiliated hotels.
• Discounted onsite parking for full-time team members, discounted off-site parking for part-time team members, or a supplied Madison Metro bus pass.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

High School Diploma or equivalent.

• Must have a clean driving record and the ability to drive a manual transmission vehicle.
• Previous guest service experience. Experience with in a hospitality role is a plus.
• Hearing and visual ability to observe and detect signs of emergency situations.
• The physical ability to carry out all job duties efficiently, such as the ability to stand and move throughout the property while continuously performing essential job functions along with bending, stopping, kneeling, running, and walking significant distance on property.
• Ability to read, listen, and communicate effectively in English, both verbally and in writing.
• Ability to grasp, lift, and/or carry boxes and luggage up to 50 pounds continuously throughout shift.
• A caring, positive attitude with a genuine interest in ensuring our customers have memorable experiences.
• A team-oriented attitude and a detail-focused mind.
• A flexible schedule to accommodate our night, weekend and holiday availability.

This position operates in a…