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Front Office Leader: Guest Experience & Operations

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Defoor Hospitality Group
Full Time position
Listed on 2026-10-15
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Hospitality & Tourism, Guest Services
Salary/Wage Range or Industry Benchmark: 52000 - 66000 USD Yearly USD 52000.00 66000.00 YEAR
Job Description & How to Apply Below

Defoor Hospitality Group in Madison, Wisconsin, seeks an experienced Front Desk Supervisor to oversee the front desk team, manage reservations, and liaise with sales, F&B, housekeeping, and accounting. You will hire and train new guest service representatives, ensure brand standards, and supervise night audit duties when needed.

Strong communication, cash handling, and leadership skills are essential. This role requires 3-5 years of leadership in a hotel setting, flexible schedule incl.

The following position is for a Front Office Leader:
Guest Experience & Operations with Defoor Hospitality Group.

We are looking to fill the Front Office Leader:
Guest Experience & Operations position at Defoor Hospitality Group in Madison, WI, United States.

The Front Office Leader:
Guest Experience & Operations role at Defoor Hospitality Group is now open for applications in Madison, WI, United States.

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