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Guest Experience Front Desk Agent

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Marcus Hotels & Resorts
Full Time position
Listed on 2026-10-15
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 22000 - 25000 USD Yearly USD 22000.00 25000.00 YEAR
Job Description & How to Apply Below

Hilton Madison Monona Terrace, part of Marcus Hotels & Resorts, is seeking a Front Desk Agent in Madison, WI. The role entails welcoming guests, handling check-ins/outs, and providing information about the property and local area.

The position requires strong English communication, basic computer skills, and a customer-service mindset. Full-time, with weekend and holiday flexibility, offers a comprehensive benefits package.

For the Guest Experience Front Desk Agent position at Marcus Hotels & Resorts, we are reviewing applications now.

We would love to welcome a new Guest Experience Front Desk Agent to our team in Madison, WI, United States.

Step into the Guest Experience Front Desk Agent role at Marcus Hotels & Resorts in Madison, WI, United States and grow with us.

Please review the full job details above before applying.

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