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Lead Front Desk & Guest Experience Manager

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Fairfield Inn
Full Time position
Listed on 2026-10-18
Job specializations:
  • Hospitality / Hotel / Catering
    Event Management & Planning
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

The Fairfield Inn in Madison, Wisconsin is seeking a Front Desk Supervisor to oversee daily front desk operations, manage reservations, and coordinate with sales, housekeeping, F&B, and accounting to maximize occupancy and guest satisfaction. You will train new staff, monitor standards, and ensure security and quality protocols are followed.

The role requires 3–5 years of front desk leadership, strong communication, cash handling, and the ability to work flexible hours, including weekends and

We would love to welcome a new Lead Front Desk & Guest Experience Manager to our organisation in Madison, WI, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the Lead Front Desk & Guest Experience Manager role in the description above.

We appreciate your interest in this position.

Join Fairfield Inn and contribute to our ongoing work.

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