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Guest Experience Agent – Front Desk

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Hilton Madison Monona Terrace
Full Time, Part Time position
Listed on 2026-10-20
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service
Salary/Wage Range or Industry Benchmark: 22000 - 25000 USD Yearly USD 22000.00 25000.00 YEAR
Job Description & How to Apply Below
Position: Guest Experience Agent – Front Desk | Flexible Hours

Hilton Madison Monona Terrace in Madison, WI is seeking a Front Desk Clerk who greets guests, checks them in and out, and assigns rooms with care. You will handle requests and provide information about local amenities while maintaining professionalism on a fast-paced front desk.

This full-time role requires strong English communication and basic computer skills. Perks include free meals, room discounts, parking, and growth opportunities within Marcus Hotels & Resorts.

The following role is for a Guest Experience Agent – Front Desk | Flexible Hours with Hilton Madison Monona Terrace.

Step into the Guest Experience Agent – Front Desk | Flexible Hours role at Hilton Madison Monona Terrace in Madison, WI, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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