More jobs:
Site IT Service Desk Technician – Level 1
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2025-12-31
Listing for:
Ultratec, Inc.
Full Time
position Listed on 2025-12-31
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading technology firm located in Madison is seeking an IT Service Desk Technician to provide level 1 triage support for technical issues. Responsibilities include troubleshooting PC and network problems, maintaining documentation and support tickets, and assisting users with technical inquiries. Candidates should have a technical degree or similar experience, strong troubleshooting skills, and a focus on customer service. The role offers a competitive salary between $55,000 and $67,000, along with a full benefits package.
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