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Senior Tier II Help Desk Technician - Cloud & Systems

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-01-03
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading IT service provider in Madison, Wisconsin, is seeking a Tier II Help Desk Technician. This role involves providing technical support for Military One Source program users, assisting with IT-related incidents, and maintaining communication for issue resolution. The ideal candidate will have a Bachelor's degree, 5 years of experience in a help desk setting, and strong customer service skills.

A DoD Secret Security Clearance is also required. This position offers generous compensation and benefits.
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Position Requirements
10+ Years work experience
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