Digital Technician, Shopbop

This job is with Amazon, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

DESCRIPTION:

Shopbop is seeking an experienced, versatile Digital Technician to support both our fast-paced product photography and editorial content teams at our Madison, WI studio. This hybrid role will be responsible for managing the end-to-end digital imaging workflow, maintaining color accuracy and brand standards, troubleshooting technical issues, and driving process improvements across both work streams. The ideal candidate will have a strong background in commercial photography digitech work as well as experience with digital asset management systems and workflows.

Key job responsibilities

• Oversee the daily digital imaging workflow for product photography, handling 3,000+ files per day

• Verify color accuracy and perform color corrections as needed to ensure brand consistency across all visual assets

• Troubleshoot and resolve on-set technical issues with cameras, lighting, computers, software, etc. to minimize downtime

• Collaborate with cross-functional teams (Photography, Styling, Art Direction, Inventory, Marketing, etc.) to identify and address workflow inefficiencies

• Utilize proprietary asset management systems to track and deliver product and editorial imagery on tight timelines

• Support the ingestion, organization, and maintenance of the global digital asset management system

• Develop and implement metadata schemas, taxonomies, and user permission structures for all visual assets

• Coordinate with Marketing, CRM, Social, and International teams to address their digital asset needs

• Support cross-departmental initiatives within Creative Operations as needed

BASIC QUALIFICATIONS:

2+ years of experience as a digital technician, photo assistant, or digitally-focused production role in a fast-paced commercial photography/editorial environment
Proficient with Capture One, Adobe Creative Cloud (Photoshop, Lightroom, Bridge), and large-scale digital asset management
Strong understanding of color profile management, color grading, and cross-device color consistency
Exceptional visual skills with strong understanding of color, light and composition
Strong understanding of color profile management policies and best practices, including the ability to color shift and manage multiple peripheral devices
Adept at troubleshooting and resolving technical issues with photography/video equipment, computers, and software
Excellent organizational, multitasking, and problem-solving skills with ability to work independently
Familiarity with AWS command line tools and Apple script
Strong communication and interpersonal skills to collaborate effectively with cross-functional teams
Bachelors Degree or equivalent

PREFERRED QUALIFICATIONS:

Experience with enterprise-level digital asset management systems (AEM, Workfront, Frame.io etc.)
Knowledge of metadata standards, taxonomy development, and digital asset lifecycle management
Familiarity with file conversions, encoding formats, and workflow automation
Background in scripting/programming (JavaScript, Apple Script, Power Shell, etc.)
Understanding of cloud-based storage/distribution technologies (Amazon S3, etc.)
Experience educating non-technical stakeholders on digital asset management practices
Some experience transforming raw video footage into polished, engaging video content, using specialized software and tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $45,000/year in our lowest geographic market up to $96,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company.

Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information,  please visit  This position will remain posted until filled. Applicants should apply via our internal or external career site.]]>