Pc Deployment Technician

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We are looking for 3 contract Associate Deployment Technicians to support our enterprise-level Windows 11 workstation refresh and Citrix Thin Client replacement initiative. This role is ideal for candidates with hands‑on desktop support or deployment experience who want to enhance their skills in SCCM and Citrix environments while collaborating with senior engineers. Work hours are 1 pm‑9 pm Monday through Friday, and you will travel to different sites in the Madison area.

The contract lasts 10–11 months.

• Play a key role in the transition from Windows 10 to Windows 11 across the enterprise.
• Support imaging and deployment of Windows 11 devices using SCCM, gaining hands‑on experience with enterprise‑level tools.
• Perform device swaps, workstation refreshes, and initial configurations to ensure smooth user experiences.
• Validate functionality (login, applications, network connectivity) and escalate complex issues to senior engineers to develop advanced troubleshooting skills.

• Contribute to modernizing the environment by replacing and configuring Citrix Thin Clients.
• Gain exposure to WMS provisioning and configuration processes.
• Verify Citrix session connectivity and troubleshoot common issues, building strong problem‑solving skills.

• Participate in a high‑impact project replacing credit card machines enterprise‑wide, showcasing organizational and technical skills.

• Deliver exceptional desk‑side and floor support during deployment waves, enhancing communication and customer service skills.
• Follow documented deployment and change management procedures, reinforcing best practices in IT operations.
• Update asset records and deployment tracking tools in Service Now, gaining experience with ITSM platforms.

Entry‑Level – perfect for individuals eager to learn, grow, and make an impact in enterprise IT environments.

Contract position based out of Madison, WI.

• Pay range: $18.00 – $25.00/hr.
• Benefits may include:
  Medical, dental & vision;
  Critical Illness, Accident, and Hospital; 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions;
  Life Insurance (Voluntary Life & AD&D);
  Short and long‑term disability;
  Health Spending Account (HSA);
  Transportation benefits;
  Employee Assistance Program;
  Time Off/Leave (PTO, Vacation or Sick Leave).

Final date to receive applications:
This position is anticipated to close on Jan 16, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.