Automation Equipment Training Specialist- Sat- Tues

Automation Equipment Training Specialist
- Sat
- Tues (8:00 am- 6:30 pm) at Exact Sciences summary:

The Automation Equipment Training Specialist is responsible for designing and delivering training programs on both proprietary and third-party automation systems to ensure user proficiency. This role involves facilitating various training formats, maintaining training documentation, and collaborating with cross-functional teams to support operational excellence and compliance. The specialist also evaluates training effectiveness, supports retraining efforts, and stays current with automation advancements to integrate best practices.

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At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re working to help others.

Position Overview

This position supports the training for automation equipment, including both internally developed systems and third-party automation solutions. The specialist will design and deliver training programs for users of automated platforms, ensuring proficiency in operating, troubleshooting, and maintaining automation technologies. Responsibilities include facilitating classroom and virtual training, developing and updating training documentation, collaborating with cross-functional teams, and evaluating training effectiveness. The role requires staying informed about the latest automation advancements and integrating best practices into training curricula to support operational excellence and compliance.

Essential Duties

include but are not limited to the following:

• Schedule, communicate, and lead technical training classes.
• Identify and adapt training style to meet learner needs.
• Build strong customer relationships and deliver customer-centric solutions such as customized classroom instruction, in-lab coaching, hands-on/on-the-job instruction, virtual training, and other modalities, as needed.
• Evaluate the effectiveness of training.
• Respond to technical questions or seek guidance if answers are unknown.
• Assist in retraining employees, as needed.
• Help develop the training expertise, behavior, mindsets, and skillsets of team members.
• Collaborate with other trainers cross-functionally.
• Assist in creating, editing, and maintaining training materials or process documentation.
• Maintain accurate records of training in accordance with applicable policies and procedures.
• Ability to work collaboratively in a team environment.
• Display excellent interpersonal skills with the ability to interact and build solid working relationships with peers at all levels of the organization.
• Work with the equipment service team to schedule a time to shadow different service events.
• Lead and motivate others, even when not in a position of authority.
• Display excellent written and oral communication skills.
• Ability to adapt to changing workloads and circumstances effectively.
• Ability to quickly respond to and understand new information.
• Display excellent time management and ability to remain focused when working independently.
• Display strong organizational skills and demonstrate a high level of attention to detail.
• Ability to accurately follow written and verbal instructions.
• Ability to continually learn, improve, and apply new training skills.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies as well as regulatory requirements.
• Proficient in Microsoft Suite Products.
• Maintain regular and reliable attendance.
• Ability to work overtime, as needed.
• Ability to lift up to 40 pounds for approximately 15% of a typical day.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 50% of a typical day.
• Ability to travel 15% of working time away from work location, may include overnight/weekend travel.
• Ability to comply with any applicable personal protective equipment…