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Support Engineer II – Tech & AI Troubleshooting

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Oracle
Full Time position
Listed on 2026-10-16
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Cloud Computing: Infrastructure & Operations, Cybersecurity
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Support Engineer II – Oracle Tech & AI Troubleshooting

Oracle in Madison, WI seeks a customer-facing technical support specialist to troubleshoot and resolve issues with Oracle products. The role involves handling inquiries via phone or electronic channels and maintaining service requests and product documentation.

Successful candidates will contribute to knowledge base articles, work with internal teams on complex issues, and leverage automation to identify root causes and improve support processes.

Are you ready to take on the Support Engineer II – Oracle Tech & AI Troubleshooting role at Oracle?

We are looking to fill the Support Engineer II – Oracle Tech & AI Troubleshooting position at Oracle in Madison, WI, United States.

The Support Engineer II – Oracle Tech & AI Troubleshooting role at Oracle is now open for applications in Madison, WI, United States.

Join us at Oracle as our next Support Engineer II – Oracle Tech & AI Troubleshooting in Madison, WI, United States.

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