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Technical Support Manager — Data Telemetry Lead

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Cribl
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Network Security, Cybersecurity
Salary/Wage Range or Industry Benchmark: 116000 - 181000 USD Yearly USD 116000.00 181000.00 YEAR
Job Description & How to Apply Below

Cribl is seeking a Technical Support Manager to lead a specialized, highly technical support team. The role emphasizes customer success by applying deep knowledge of data management systems and Cribl solutions, mentoring engineers, and driving high-quality software delivery.

You will coordinate with customers and engineers, maintain processes, and uphold SLA and CSAT targets. The position is remote-first with coverage in the United States and globally.

The following position is for a Technical Support Manager — Data Telemetry Lead with Cribl.

Learn more about the Technical Support Manager — Data Telemetry Lead role in the description above.

We appreciate your interest in this position.

Join Cribl and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Technical Support Manager — Data Telemetry Lead role at Cribl, based in Madison, WI, United States.

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