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Production Systems Technician

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Konica Minolta Business Solutions Canada
Full Time position
Listed on 2025-10-31
Job specializations:
  • Language/Bilingual
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Konica Minolta a entamé son parcours il y a plus de 150 ans, avec la volonté de voir et de faire les choses autrement. Elle fait équipe avec ses clients pour donner forme à leurs idées en appuyant leur transformation numérique grâce à un riche portefeuille de solutions pour un milieu de travail connecté et futé.

Overview Are you mechanically inclined and passionate about technology?

Do you enjoy solving problems and helping people? Join us at Konica Minolta as a Production Systems Technician! We partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, improving their cyber security, optimizing cloud data functionality, offering managed print, IT and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader.

Paid training is provided!

Responsibilities
  • Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
  • Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery
  • Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling.
  • Develop professional customer relationships and maintain a high level of customer satisfaction
  • Demonstrate progress in technical abilities, troubleshooting techniques and productivity
  • Log service visits and document updates to the Konica Minolta system for each client account.
  • Collaborate with the Account Management team to help resolve customer issues.
What We Offer
  • Hands on and computer based training on current and upcoming technology products & services
  • Exposure to IT networks and services with career growth opportunities
  • Competitive car allowance program and paid mileage
  • Company provided laptop and phone
  • An inclusive and flexible workplace environment that highly values sharing of new perspectives.
  • Comprehensive benefits package including paid holidays, vacation, and sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs.
Qualifications
  • 0-2 years experience of servicing/repairing office equipment or machinery
  • High School Diploma/GED or equivalent experience

Preferred:

  • A+ or N+ Certification preferred and exposure to IT Networks a plus

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

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