Bilingual Claims Care Center Specialist; English/Spanish
Listed on 2026-10-15
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Language/Bilingual
Bilingual, Spanish Customer Service -
Customer Service/HelpDesk
Bilingual, Spanish Customer Service, Customer Service Rep
American Family Insurance is seeking a bilingual English/Spanish coordinator to manage customer interactions related to new and existing claims. The role involves handling phone and digital communications, reviewing coverage, processing payments, and supporting FNOL across lines of business.
The position emphasizes independent problem-solving, effective time management, and strong customer service for internal and external clients.
This opening is for the Bilingual Claims Care Center Specialist (English/Spanish) role at American Family Insurance.
For the Bilingual Claims Care Center Specialist (English/Spanish) position at American Family Insurance, we are reviewing applications now.
Step into the Bilingual Claims Care Center Specialist (English/Spanish) role at American Family Insurance in Madison, WI, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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