Operations Supervisor

Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is a leading third-party logistics provider (3PL) offering customized supply chain solutions across North America. Through experienced leadership, innovative technology, and operational excellence, LINC delivers tailored logistics services that improve efficiency, performance, and customer satisfaction.

Our operation is based in Madison, Wisconsin
, supporting Sub-Zero Group
, a premier manufacturer of luxury refrigeration and cooking appliances. The operation is responsible for managing material flow, warehouse operations, inventory movement, and production support activities that help keep manufacturing operations running efficiently.

• Lead and support warehouse associates and operational personnel during assigned shifts.
• Monitor daily operations to ensure safety, quality, productivity, and customer expectations are met.
• Coordinate material flow and warehouse activities to support production schedules.
• Train, coach, and develop employees while addressing performance concerns and operational issues.
• Support staffing, scheduling, attendance tracking, and workforce planning activities.
• Ensure compliance with company policies, safety standards, and customer requirements.
• Investigate and resolve operational, inventory, and employee-related concerns.
• Complete daily reporting related to labor, productivity, inventory, and operational performance.
• Partner with customer contacts and internal departments to support day-to-day operations.
• Drive continuous improvement initiatives focused on safety, service, efficiency, and quality.

• Bachelor's or Associate's degree preferred; equivalent experience will be considered.
• 0-5 years of leadership experience in warehousing, logistics, manufacturing, distribution, or supply chain operations.
• Strong communication and interpersonal skills with the ability to lead and motivate teams.
• Proficiency with Microsoft Office applications, including Excel.
• Strong organizational, problem-solving, and decision-making abilities.
• Ability to multitask and adapt in a fast-paced operational environment.
• Experience with employee coaching, performance management, and accountability.
  
  Strong attention to detail and customer service focus.
• Ability to work flexible hours as operational needs require.