Purchasing Agent - Flooring

Location: Madison, Wisconsin Position: Full-Time

Department: Operations Reports To: Operations Manager

Compensation: Starting at $50,000 annually; higher pay available based on experience and qualifications.

CTW Design Center is an established flooring and interior design company serving residential, builder, and commercial customers throughout the Madison area. We are seeking an experienced, highly organized, and detail-oriented Purchasing Agent for our Flooring division to join our growing team.

Applicants must have a minimum of 5 years of flooring industry experience to be considered.

• Purchase carpet, hardwood, luxury vinyl plank, laminate, tile, and flooring installation supplies.
• Verify product specifications, quantities, costs, availability, and delivery dates.
• Work directly with flooring manufacturers, distributors, and suppliers.
• Negotiate competitive material pricing and freight costs.
• Track purchase orders, back orders, and material deliveries.
• Coordinate with scheduling and warehouse departments to ensure materials arrive on time.
• Identify and resolve purchasing discrepancies, vendor errors, and material shortages.
• Process vendor returns, credits, and material claims.
• Support residential, builder, commercial, and B2B purchasing needs.
• Maintain accurate purchasing records and communicate potential delays.
• Identify opportunities to reduce costs and improve company profitability.

• Minimum 5 years working in the flooring industry - REQUIRED.
• Strong knowledge of flooring products, manufacturers, and distributors.
• Understanding of flooring measurements, quantities, specifications, and installation materials.
• Experience with flooring ordering processes and material lead times.
• Excellent organization, communication, attention to detail, and problem-solving skills.
• Ability to manage multiple orders and deadlines; proficiency with order management software.
• Ability to work independently and collaborate across departments.

• Previous flooring purchasing or order management experience.
• Established relationships with flooring suppliers and manufacturers.
• Experience negotiating vendor pricing and managing material costs.
• Experience supporting high-volume flooring operations.

We want someone who understands the flooring business and can contribute from day one. The ideal candidate is proactive, accountable, and able to recognize ordering problems before they affect installation schedules. Accuracy, efficiency, customer satisfaction, and protecting company profitability should guide every purchasing decision.

• Starting salary: $50,000 annually.
• Higher starting salary available for additional flooring industry experience, purchasing expertise, and demonstrated qualifications.
• Full-time position with an established and growing company.
• Professional, supportive work environment and opportunities for advancement.