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Seasonal CS Supervisor: Lead Support & SLA Expert

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: ASM Research, An Accenture Federal Services Company
Seasonal/Temporary position
Listed on 2026-01-12
Job specializations:
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology service provider in Madison, Wisconsin seeks a Customer Service Manager to oversee support services and ensure customer satisfaction. The ideal candidate will have 4-6 years of customer service experience, 0-2 years of management experience, and strong leadership skills. Responsibilities include supervising staff, developing service strategies, and ensuring compliance with Service Level Agreements.

This role offers competitive compensation and opportunities for professional development.
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