Deputy Voter Protection Director

The Opportunity

The Hotline Deputy Voter Protection Director is the operational anchor of the Voter Protection (VoPro) Hotline, Ballot Cure, and Voter Education programs within the Voter Protection Department. You will oversee the recruitment, training, and managing of Hotline, Ballot Cure, and Voter Education Volunteers.

• Work with the Voter Protection Director on strategic planning and implementation.
• Manage the Voter Protection Assistance Hotline.
• Help the Voter Protection Director manage changes to voting laws and procedures in a fast-paced environment.
• Create and review training programs for volunteers.
• Maintain a current knowledge of voting laws and related issues, as well as a current knowledge of ongoing goals/activities of other relevant stakeholders.
• Oversee some combination of the following programs, as assigned:
  Voter Assistance Hotline, Ballot Cure, and Voter Education.
• Help educate voters on their voting rights and options, including but not limited to collecting early vote information, managing our voter education website, and conducting voter education trainings for volunteers and stakeholders.
• Manage direct reports in all aspects of their work and support their success in the role by conducting relevant coaching conversations, providing and receiving feedback, and creating an inclusive and engaging team culture. More specific tasks could include but are not limited to:
• Managing and reviewing time off requests
• Hiring new team members
• Having constructive conversations with team members on performance
• Building rapport and trust within your team
• Leading projects and delegating tasks
• On year requirements include working outside of normal work hours; including canvassing and other election-preparation as necessary.

• Accountability & Solution-Oriented: You take full ownership of your actions and commitments, holding yourself to a high standard and seeing objectives through to completion. When challenges arise, you approach them with a problem-solving mindset, focusing on solutions rather than pointing fingers.
• Collaboration & Teamwork: You succeed by working as a team, stepping up to support teammates, and sharing knowledge freely. You actively break down silos by connecting across teams, inviting different perspectives, and staying open to new ideas to achieve shared goals.
• Growth & Adaptability: You are dedicated to continuous improvement and challenge yourself to learn and adapt. You proactively seek, offer, and act on feedback with openness and can anticipate potential obstacles to take proactive steps.
• Respect & Inclusion: You build strong relationships by treating everyone with kindness, dignity, and trust. You approach interactions assuming positive intent and have the courage to address difficult topics directly and honestly while showing care for others.
• Transparent Communication: You communicate openly and honestly to build trust and alignment. You are proactive in setting clear expectations, sharing the "why" behind decisions, and providing timely updates to ensure the right people have the information they need

• Program Management: Oversee the statewide Poll Observer and Voter Assistance Hotline programs. Own the metrics for volunteer recruitment, shift scheduling, and coverage goals.
• Staff Management: Directly manage the Regional Voter Protection Directors and Hotline Manager. Provide daily accountability, training, and professional development.
• Training & Content: Draft and edit training materials for observers and hotline volunteers. Ensure all materials are legally accurate and operationally digestible.
• Election Administration: Build relationships with Municipal Clerks and election officials to resolve issues proactively before Election Day.
• Boiler Room Leadership: Serve as a key leader in the "Boiler Room" (Command Center) during Early Vote and Election Day, triaging incident reports and escalating legal issues to counsel.

• Experience in political organizing, voter protection, or campaign operations.
• Experience managing staff and volunteers to quantitative goals.
• Ability to read, analyze, and explain complex…