Director, Legal Operations & AI-Driven Service Delivery
Listed on 2026-10-15
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Management
Change Management -
Law/Legal
Lumen is seeking a Director of Legal Operations to shape and lead a scalable legal support function across Legal & Public Policy. You will design intake, triage, and delivery workflows, manage performance, and implement AI-enabled solutions to improve efficiency and risk controls.
You will build and coach a team of legal support professionals, partner with senior stakeholders, and drive continuous improvement to deliver high‑quality service while balancing workload and capacity in a fast‑moving
This is a great position to take on the Director, Legal Operations & AI-Driven Service Delivery role at Lumen.
All applications are reviewed carefully by our team.
The position is based in Madison, WI, United States.
This opportunity is part of our work in Legal, Management & Operations.
The advertised compensation is 149..
We aim to respond to suitable candidates as soon as possible.
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