FSQA Manager

FSQA Manager – Oakhouse Bakery

Base pay range: $110,000 – $120,000 per year.

The FSQA Manager leads Oakhouse Bakery’s Food Safety & Quality programs to ensure products are safe, compliant, and consistently high quality. This role drives SQF certification, regulatory compliance (FDA, DATCP), customer and certification standards (USDA Organic, OU Kosher, Gluten‑Free, Non‑GMO, Rainforest Alliance), CAPA process, and continuous improvement. The FSQA Manager is a people leader, mentoring and developing a team of 8 Quality professionals and overseeing a 21‑person Sanitation team.

Reports to:

Director of Operations.

• Lead, mentor, and develop the Quality and Sanitation teams through coaching, training, recognition, and accountability.
• Foster a proactive food safety culture built on servant leadership, open communication, and team empowerment.
• Manage the Food Safety Plan (HACCP/Preventive Controls) including hazard analysis, CCP/CP monitoring, verification, and ongoing improvement.
• Ensure SQF certification readiness and compliance with regulatory requirements, customer standards, and third‑party certifications.
• Oversee allergen control, environmental monitoring, sanitation verification, and positive release programs.
• Lead CAPA investigations, root cause analysis, and continuous improvement projects with cross‑functional teams.
• Lead internal and external audits, regulatory inspections, and serve as the primary quality contact for customers and certifiers.
• Partner with Operations, Maintenance, R&D, and Supply Chain to ensure robust controls, proper documentation, and risk‑based decision making.
• Drive employee training on GMPs, allergens, food defense, and other key programs; ensure knowledge is applied on the floor.
• Track and communicate FSQA performance metrics (complaints, audit results, swabbing trends) to senior leadership.

• Bachelor’s degree in Food Science, Microbiology, or related discipline; or equivalent experience.
• 8+ years of Food Safety/Quality experience with at least 5 years in a leadership role.
• Experience in Food Safety and Quality audit management and response.
• HACCP, PCQI, and SQF practitioner experience strongly desired.
• Proven ability to build, mentor, and lead large teams with diverse skill sets.
• Knowledge of SQF/GFSI standards, FDA 21 CFR regulations, allergen controls, and EMP best practices.
• Strong skills in data analysis, problem‑solving, and decision making.
• Excellent communication and training abilities; bilingual English/Spanish a plus.
• Hands‑on, visible leader willing to support off‑shift investigations, training, and audits as needed.

This role is primarily on‑site with a daytime schedule, but flexibility is required for off‑shift support, audits, or investigations. The FSQA Manager works across production, warehouse, and sanitation environments and is expected to have a strong presence on the floor.

Location:

Madison, WI.

Employment type:

Full‑time. Seniority level:
Mid‑Senior. Industry: Food Production.

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