Senior IT Quality Assurance Analyst

For more than 95 years, Standard Process Inc. has been a visionary leader in whole food nutrient solutions. Our whole food philosophy and mission to change lives extends far beyond our supplements to the very people we employ. This strong foundation has created an environment where our employees are seen as members of our family and are given the tools and resources to succeed, both personally and professionally.

We are seeking a Senior Software Quality Assurance Analyst to own API, integration, and end-to-end business process testing across enterprise and customer-facing applications.

This hands-on role partners with Development, Product, business teams, and Quality Engineering to investigate complex issues, improve release confidence, and ensure systems and data work reliably across critical workflows.

• Own the API test strategy, coverage, execution, and ongoing maintenance.
• Validate REST and SOAP services, payloads, authentication, business rules, error handling, and data integrity using tools such as Postman and Swagger/OpenAPI.
• Design positive, negative, boundary, and failure-path tests for APIs and integrations.
• Investigate API and data defects using logs, SQL, specifications, and system behavior; partner with technical teams to identify root causes.

• Translate business requirements and risk into clear test plans, scenarios, and traceable coverage.
• Execute end-to-end, regression, smoke, exploratory, and release-readiness testing across customer and operational workflows.
• Validate critical workflows across multiple systems, including production support and post-release testing when needed.

• Validate system-to-system workflows, data exchanges, synchronization, and transaction integrity across enterprise platforms.
• Identify integration risks and failure points, analyze defects, and collaborate with technical and business teams on resolution.

• Improve QA standards, defect prevention, root cause analysis, and risk-based testing practices.
• Contribute to planning, refinement, triage, retrospectives, and release decisions.
• Mentor QA team members and advocate for quality throughout the software development lifecycle.

• Identify automation candidates based on business risk, repeatability, and value.
• Partner with SDETs to make manual tests automation-ready and review automated coverage.
• Support continuous improvement of test design, documentation, and CI/CD quality practices.

• Bachelor’s degree in a related field or equivalent practical experience.
• 5+ years of software quality assurance experience, including 3+ years of hands‑on API testing.
• Experience testing complex enterprise applications, integrations, and end‑to‑end business workflows.
• Strong knowledge of the software development lifecycle and Agile delivery practices.

• Hands‑on testing of REST and SOAP services using Postman and Swagger/OpenAPI.
• Strong understanding of HTTP methods and status codes, JSON/XML, OAuth, JWT, API keys, request/response validation, and negative testing.
• Ability to design API tests from requirements or specifications and troubleshoot failures across systems.

• Expertise in functional, regression, smoke, exploratory, integration, and end‑to‑end testing.
• Strong analytical, troubleshooting, root cause analysis, and defect management skills.
• Ability to work independently, prioritize risk, and clearly communicate quality concerns.

• SQL and database validation experience.
• Ability to analyze logs, data, and system behavior across integrated applications.
• Experience with Azure Dev Ops or a similar work…