Assistant Community Manager

Description

Help us make a new property part of the ACC team! ACC is looking for a full-time Assistant Community Manager to join us at Park Cedar
, a 150-unit tax credit multifamily community in downtown Madison. ACC will begin managing Park Cedar in November, making this an opportunity to step into a property that is new to our team and help establish a strong, organized start.

This is a busy, resident-focused role where you’ll work alongside the Community Manager to support leasing, resident needs, administrative tasks, and the day-to-day operations of the property. We’re looking for someone who is organized, detail-oriented, comfortable juggling multiple priorities, and enjoys working with people.

• Strong organization and attention to detail
• Professional, friendly communication skills
• Ability to manage multiple tasks and deadlines
• Confidence working with residents and handling day-to-day questions and needs
• Property management or affordable housing experience is preferred, but not required
• A willingness to learn, take ownership, and grow in property management
• Comfort working in a fast-paced environment where priorities can shift throughout the day

At ACC, our mission is simple: provide exceptional housing by building partnerships for successful living. That partnership starts within our own walls — with a team grounded in Teamwork, Accountability, Empowerment, Open Communication, and Flexibility.

We are committed to being a highly regarded property management company — and we know that starts with having the right people in the right seats. We don't just fill roles;
we grow careers
. Whether you're just starting out or bringing years of experience,
ACC is a place where your energy, your voice, and your contributions matter.

If you're looking for a team that shows up for each other, supports your growth, and recognizes that your energy is our strength — we'd love to hear from you.

At ACC, we believe in rewarding our team with more than just a paycheck—we offer a well-rounded benefits package designed to support your health, financial future, and work-life balance:

• Competitive pay with bonus opportunities.
• Comprehensive medical HRA plans (company sponsored), and voluntary dental, & vision coverage for employees working 30+ hours per week.
• Short-term disability (STD), long-term disability (LTD), and life insurance options (available for employees working 30+ hours per week).
• Company-paid $25,000 life insurance policy when enrolled in STD and LTD (available for employees working 30+hours per week)!
• Full and part-time employees are eligible for the 401(k) after 6 months of employment with company match—ACC contributes 25% of the first 5% of eligible compensation, with full vesting after 3 years of employment.
• Paid time off, provided up front, to recharge and reset.
• 10 paid holidays, that include a floating holiday and a birthday holiday.
• Free Employee Assistance Program (EAP) for all employees—available to both full-time and part-time team members, no enrollment required!

• Ensure complexes and vacancies are ready for showings and move-in dates.
• Effectively communicate property features and amenities to all prospects.
• Answer questions to all prospects and potential applicants in a timely manner.
• Conduct showings of vacant units to all interested prospects.
• Greet aft walk-in traffic during open office hours and attend to all needs, questions, or complaints.
• Address resident concerns and all maintenance requests in a timely manner.
• Process all paperwork in accordance with company policies and Fair Housing requirements for new applicants, recertification's, and renewals.
• Generate, distribute, and monitor renewal notices…