Retail Specialist; Madison

Soccer Post is the country’s largest community-focused soccer specialty retailer — and we’re expanding nationwide! We’re on the hunt for energetic, customer-focused team members who are passionate about the game and excited to deliver an exceptional in-store experience.

If you’re looking for a fun, fast-paced work environment with plenty of room to grow, this is your chance to be part of a dynamic team that lives and breathes soccer. Whether you’ve played, coached, or simply love the sport, we want to meet you!

Weekend availability required.

We bring a startup energy and urgency to every day. We obsess over our customers, try new ideas quickly, learn from what works AND what doesn't work, and see our goals through. We lead like owners: we treat the business's results as our own.

We solve problems and act on them. When we see an issue, we don't wait for someone else to fix it. We make decisions and move forward today.

We go the extra mile for our customers, our communities and each other. One more call, one more idea, one more helping hand. As leaders, we set that example so others follow it.

We pitch in, even when it's outside our job. No task is beneath us and no problem belongs to "another department." When one of us succeeds, we all do.

As a Retail Specialist you’ll bring the authentic Soccer Post experience to life by helping customers find gear they love and the products they need. You’ll be a key part of creating an inviting store atmosphere and supporting the daily operations that keep our stores running strong.

• Deliver friendly, knowledgeable service that reflects Soccer Post’s core values
• Greet and engage every customer who walks through our doors
• Understand customer needs and recommend the best products for their game
• Showcase and explain merchandise with confidence
• Assist with purchases, returns, exchanges, and special orders
• Maintain clean and organized sales floor, fitting rooms, and stock areas
• Help receive shipments, stock inventory, and track low-inventory items
• Support team inventory and other store operations
• Handle phone inquiries professionally
• Jump in wherever needed to keep the store running smoothly

• High school diploma or equivalent (preferred)
• Retail experience (preferred), customer service mindset (required!)
• Soccer background — player, coach, or fan (a big plus!)
• Excellent communication and active listening skills
• Strong sales instincts and the ability to anticipate customer needs
• Willingness to learn product knowledge and POS systems
• Reliability, professionalism, and a positive team-player attitude
• Bilingual Spanish/English preferred

Ability to thrive in a busy environment and assist multiple customers at once

• Comfortable standing and walking for long periods
• Ability to lift up to 40 lbs when needed

• 401(k)
• Employee discount
• Flexible schedule

Ready to be part of a growing national team and help shape the future of soccer retail?

Work Location:

In person