Account Executive

Job Description

The Madison Capitols are seeking a detailed and motivated self‑starter who thrives in a team‑oriented atmosphere. We are looking for someone who is driven to succeed in the fast‑paced world of sports entertainment. The Account Executive will collaborate with our business sales staff in the areas of business development, ticketing sales growth, corporate sponsorship and community partnerships.

• Full‑menu ticket sales consultant, responsible for generating revenue through full season, half season, and group ticket packages
• Prospect, identify customer needs and drive ticket sales through a combination of outbound and inbound activity
• Welcome and provide exceptional service to groups on game days while developing lasting relationships with group event builders
• Build and maintain strong relationships with key community members and organizations, including attending local relevant events and activities to represent the company
• Communicate clearly and consistently with team fan experience leads to ensure smooth operations and positive experiences
• Ensure timely, clear and concise communications with Season Ticket Members, Group Leaders and prospects
• Respond promptly to customer inquiries and provide assistance for ticket‑related issues
• Other duties as assigned

• Highly motivated, enthusiastic individual with a desire to build a career in the sports industry
• A positive, team‑first approach, incorporating integrity, accountability, professionalism and resilience
• Experience in ticket sales for a sports team
• BS/BA degree and/or 1+ years of relevant experience in the field
• Strong communicator, able to talk/share internally and externally about the club and its connection to the community
• Ability to listen, understand, and communicate effectively
• Able to take direction and show initiative in a fast‑paced environment
• Excellent interpersonal and community‑building skills
• Available to work all home games in market, including evenings and weekends

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. We thank all applicants for their interest; however, only those selected for an interview will be contacted.