Maintenance Technician

Overview

Highland Manor 103hma - Madison, WI 53713

Salary Range: $20.00 - $22.00 Hourly

Position Type: Full Time

Job Shift: Day

Education Level: High School

Travel Percentage: Up to 25%

Category: Installation - Maint - Repair

A Maintenance Technician in property management is responsible for performing a variety of repairs and maintenance tasks across residential or commercial properties, including plumbing, electrical, HVAC systems, carpentry, and general upkeep, responding to resident/tenant service requests, and ensuring the overall functionality and appearance of the property by completing routine inspections and preventative maintenance procedures, often requiring on-call availability for emergencies; reporting to the property manager.

• Maintenance Repairs
  • Diagnose and repair plumbing issues like leaky faucets, clogged drains, and toilet malfunctions.
  • Troubleshoot and fix electrical problems including faulty outlets, lighting fixtures, and wiring.
  • Service HVAC systems, addressing issues with heating, cooling, and air filtration.
  • Perform basic carpentry repairs like door and cabinet replacements, drywall patching, and trim work.
  • Address appliance malfunctions.
  • Conduct minor painting and touch-up work.
• Preventative Maintenance
  • Regularly inspect building systems including plumbing, electrical, HVAC, and fire safety equipment.
  • Perform routine checks on exterior building components like windows, doors, and siding.
  • Maintain landscaping and grounds as needed.
  • Monitor and replace worn-out parts to prevent future breakdowns.
• Resident Service Requests
  • Promptly respond to resident maintenance requests and work orders.
  • Communicate effectively with residents regarding repair status and updates.
• Administrative Tasks
  • Maintain accurate records of work orders, repairs completed, and parts inventory.
  • Coordinate with contractors for larger projects requiring specialized skills.
  • Adhere to safety protocols and building codes.
• Emergency Repairs
  • May require on-call availability for emergency repairs
• Vendor Management
  • Coordinate with outside contractors for complex repairs, obtaining quotes and overseeing work completion.
• Documentation
  • Maintain detailed records of repairs, work orders, parts inventory, and inspection reports.
• Safety Compliance
  • Adhere to all safety regulations and procedures while performing maintenance tasks.
• Other responsibilities deemed necessary by supervisor

Technical Skills

• Proficient knowledge of basic plumbing, electrical, HVAC systems, carpentry, and general maintenance practices.

Problem-Solving

• Ability to diagnose issues, troubleshoot problems, and find effective solutions.

Physical Ability

• Comfortable with manual labor, lifting heavy objects, climbing ladders, and working in confined spaces.

Customer Service

• Commitment to providing timely and quality service to residents.

Time Management

• Ability to prioritize tasks, manage multiple work orders, and meet deadlines.

Valid Driver's License

• Reliable transportation to travel to and from properties.

• Primarily working outdoors and indoors on various residential or commercial properties.
• Exposure to various weather conditions
• Ability to lift 50 100 lbs. following appropriate safety procedures
• Work in an upright standing position for extended periods of time
• Crawl in small and tight spaces
• Walk and climb stairs, handle, finger, grasp and feel objects and equipment;
  Reach with hands and arms;
  Communicate, receive and exchange ideas and information by means of the spoken and written word
• Ability to navigate the property/building quickly and easily as required to meet the job functions
• Ability to detect auditory and/or visual emergency alarms
• Specific responsibilities and requirements may vary depending on the size and type of property management company, as well as local regulations.

• High school diploma or equivalency. Requires a minimum of two (2) years’ general experience in building trades
• Bilingual preferred
• Proficient in Microsoft Office Suite

FLSA CLASS: Non-Exempt

REPORTS TO: Community Manager

SUPERVISORY RESPONSIBILITIES: None

JOB CATEGORY: Maintenance

POSITION CLASS: Maintenance

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