Dock & Door Maintenance Technician

Watertown , Wisconsin 53098 , United States

Janesville , Wisconsin 53546 , United States Kenosha , Wisconsin 53142 , United States Madison , Wisconsin 53704 , United States Watertown , Wisconsin 53098 , United States West Bend , Wisconsin 53090 , United States

Full-time

Dock & Door Technician - Must have 1-3 years of Dock & Door experience
-Madison / Milwaukee / Janesville territory

Why Choose Associated?

At Associated, we prioritize our team's well-being and growth, offering an array of benefits that enrich your work experience:

• Flexible
  
  Work Schedule:
  
  Choose between a 4-day work week with 10-hour shifts or a 5-day work week with 8-hour shifts, providing options that suit your lifestyle.
• Compensated Travel Time:Enjoy paid travel time after the initial 30 minutes per day, recognizing and valuing your time spent in transit.
• Wage range for this position based on experience: $26 - $36 per hour
• Comprehensive Benefits:Access a comprehensive benefits package within 30 days of hire, including medical, dental, vision, 401(k) with 100% company match up to 5% employee contribution, FSA/HSA, parental leave, tuition assistance, Employee Assistance Program, Profit Sharing, 18 Paid Days Off each year and more.
• Equipment and Tools:Company provides all tools required and work with a well-maintained company service van equipped with a company-paid gas card for your convenience.
• Incentives and Support:Benefit from referral bonus programs, retirement plans, and ongoing support for personal and professional development.

As a Dock & Door Technician you will perform scheduled maintenance and simple repairs on (Dock Doors, Dock levelers, Dock Locks, etc) in a timely and thorough manner. Additional Equipment SM Models will be added as skill levels increase as determined by FSM and SMFT or Team Leader. To provide complete customer satisfaction in a polite and professional manner.

Duties & Responsibilities:

• Exhibits a professional demeanor and promotes goodwill between the company and customers by providing a superior level of customer service.
• Performs Scheduled Maintenance (SM) on Dock and Doors for contracted customers according to the OEM Manual and company policies and procedures.
• Performs minor repairs found during an SM to ensure optimal uptime of customer equipment.
• Effectively communicates to Team Lead or SMFT, repairs that require follow up from a Level I, II or III technician.
• Follows safety rules and ensures that hazardous waste is disposed of properly.
• Opens and closes work orders with Dispatch, provides scheduled maintenance narratives (written and verbal) for customer, and submits paperwork for time worked and SMs completed in a neat, accurate and timely manner.
• Accounts for 100% of paid time.
• Maintains part inventory and supplies in truck.
• Maintains service truck to ensure that it is clean, organized and hazard free inside and out
• Ensures that regular maintenance is performed on service truck (i.e., oil changes, tire rotations, etc.) and that required repairs are performed.
• Responsible for maintaining tools, personal or company supplied that are required for performing the job effectively and safely.
• Responsible for following customer’s safety and housekeeping guidelines when performing repairs at customer site.
• Performs related duties as assigned or as the situation dictates.

Required Qualifications:

• Minimum of a high school diploma/GED and/or one to three years mechanical, electrical, and hydraulic experience in a similar environment or equivalent in college or vocational education.
• Excellent people skills and verbal communication is necessary.
• Demonstrated experience reading and interpreting schematics, maps, blueprints, and technical manuals.
• Hands-on experience working with mechanical,…