Principal Platform Software Engineer

** Job Description*
* Join a new engineering team building the platform for Agentic Service Engineering: a system that helps OCI teams understand their services, automate repeatable engineering work, and safely evolve and operate production software with AI. The platform will bring together service context, code and operational knowledge, workflows, testing, and guardrails so engineers and AI agents can diagnose issues, make changes, validate outcomes, and continuously improve services.

As a Principal Application Software Engineer, you will design and deliver core platform capabilities, from agent orchestration and service knowledge to developer workflows, evaluation, and production-grade safety controls. You will own substantial technical components end to end, make sound architecture decisions, and partner with service teams to turn manual, service-specific work into reusable platform capabilities.

** Responsibilities*
* ** Key Responsibilities*
* ** Platform Software Development:*
* + Lead cross-team evolution of middleware patterns or runtimes to standardize interoperability at scale.

+ Define and enforce versioning, deprecation, and rollout strategies that minimize downstream breaks.

+ Drive shared observability baselines (SLOs, error budgets) and resilience patterns across several services.

** Software Development and Coding - Design, Testing, and Optimization:*
* + Designs software solutions and analyzes and identifies requirements to achieve business and operational goals, sharing results with manager upon completion.

+ Adheres to and improves execution of all phases of the software development lifecycle; provides guidance and coaching to engineers to drive improvements.

+ Utilizes advanced knowledge to develop and guide new software features and enhancements leading design specifications, ensuring accessibility, and develops documents to clarify software design and code.

+ Leads code reviews in multiple areas to help drive improvements.

+ Conducts debugging and troubleshooting to identify and fix complex software issues.

+ Develops fixes for identified issues.

+ Implements comprehensive software testing (e.g., functional and non-functional testing), quality assurance processes, software error logging, monitoring, and observability for effective debugging, sharing work with manager and/or lead upon completion.

+ Conducts performance profiling and optimization of coding, building scalable solutions, and anticipating and resolving potential outcomes.

+ Troubleshoots and resolves complex issues related to application programming interface (API) functionality and integration.

+ Implements complex API versioning, lifecycle, and interoperability strategies.

** Software Architecture - Software System Structural Design:*
* + Implements and contributes to developing software, systems, and services, ensuring review by manager and/or senior technical leaders upon completion. Recommends project or design scope.

+ Provides technical guidance and coaching to less experienced developers in existing software architecture.

+ Contributes to periodic reviews and ensures adherence to architectural standards.

+ Collaborates with stakeholders and networks externally to ensure work aligns with software architecture.

+ Implements complex performance optimization and scalability strategies in software design.

+ Occasionally conducts technology research and evaluation for potential architectural changes that may have an impact on results for the team.

** Issue/Defect Collaboration - Software Products Support:*
* + Collaborates with stakeholders to understand customer issues and align solutions.

+ May provide advanced technical guidance and support to customers regarding customer-reported issues.

+ Advocates for customers'…