Service Supervisor

• Location 400 W Towne Mall,Madison, WI, 53719,United States
• Job Category Delivery
• Employee Type Regular Full Time
• Required Degree High school
• Manage Others Yes

Contact information

• Phone

Description

Bill’s Distributing, Ltd. is an industry leader in beverage distribution. We are a family owned and operated company since 1954 and we are looking for a highly motivated individual to join our team as a Service Supervisor. The person in this position assists in the training and development of service employees, and to provide relief coverage of delivery routes as needed.

• Ride with Service reps and evaluate performance and routing
• Complete daily report of service rep’s day
• Train new service reps on routes
• Assist with training / preparing new service reps for obtaining CDL
• Run routes as needed in the case of employee absences
• Assist with yearly and daily (when needed) routing
• Provide input to Service Managers on service rep performance for annual reviews
• Recommend changes to routes and processes to improve safety and efficiencies
• Participate in the interview and screening process of service candidates
• Efficiently deliver product to customers on assigned routes
• Rotates all product deliveries, FIFO, ensuring the proper quality standards
• Understands and adheres to all BDL product codes
• Builds exciting and creative displays using all BDL brands per supplier agreements
• Understands and adheres to all product quality policies and procedures
• Transports and handles all BDL products with care, avoiding damage to product as much as possible
• Edits and prints invoices using tablet and handheld printer
• Performs proper check in/out procedure during daily route, including properly completed load sheet information
• Maintains a professional relationship with customers and co-workers
• Conducts business in a safe and courteous manner
• Professionally represents the company at all times, on and off duty
• Promotes the responsible consumption of all BDL products
• Delivers "hot shots", as assigned
• Maintains appropriate uniform and personal appearance standards
• Maintains appearance of Company vehicles, inside and outside
• Works all required shifts as scheduled, including weekends and holidays
• Performs other duties, as assigned

• High School diploma or equivalent required
• Must possess a valid Class A CDL (or the ability to obtain a CDL), and have a good driving record
• Minimum 3 years of experience as a routed Service Representative or related experience

• Must have good communication and basic math skills
• Maintains current knowledge of entire BDL brand portfolio
• Basic computer skills
• Good interpersonal communication skills

• Able to handle the physical requirements of lifting various case and keg stock up to 170 pounds

• Drives or rides as passenger in tractor/trailer to deliver product in various weather conditions
• Performs work at retailers including occasional work in coolers
• Uses 2 wheeled carts and forklift to unload and/or move product
• Uses tablet and portable printer to edit and print customer invoices
• Communicates during shift with company staff or retailers using personal cell phone
• May be required to work extended hours

• Full Time, Tuesday - Friday (there may be occasional Mondays)
• Salary starts at $55,000-$60,000, depending on experience
• Comprehensive benefits package:
  Medical, Dental, Vision, STD, LTD, Life, PTO and a 401(k) with a 5% company match
• Product Discounts
• Growth opportunities

Bill's Distributing is an Equal Opportunity Employer

$25.50-$27.50 starting pay based on experience