Cisco Network Engineer

Location:

Madisonville, KY

Employment Type:

Full-time

Duration:
Direct Hire

Pay: $75,000 + 10% Bonus (Yearly)

• Install, configure, and validate Cisco routers, switches, and firewalls (e.g., ISR/ASR, Catalyst/Nexus, ASA/FTD).
• Implement basic L2/L3 configurations: VLANs, trunks, Ether Channel, STP, inter‑VLAN routing, static routes, and OSPF/EIGRP (entry‑level scope).
• Apply and document firewall policy changes under supervision (ACLs, NAT, basic rule hygiene).
• Execute network changes following change management processes, with pre/post validation.

• Perform routine device health checks, backups, inventory updates, and OS/image management (planned upgrades under guidance).
• Troubleshoot network incidents: interface/duplex errors, routing reachability, DHCP/DNS issues at the network edge, and basic wireless connectivity escalations.
• Maintain configuration standards and runbooks; ensure compliance with operational and security baselines.
• Monitor network performance and availability using common tools (e.g., Solar Winds, PRTG, Thousand Eyes, DNAC—tooling may vary).
• Investigate alerts (latency, packet loss, interface down, CRC errors), escape as needed, and drive resolution for Level 1/2 scope.
• Create, update, and resolve Service Now incidents, requests, and changes; ensure accurate categorization, impact/urgency, and documentation.
• Provide timely communications and status updates to stakeholders per SLA.
• Partner with senior engineers, operations, and security teams on troubleshooting and deployments.
• Maintain clear, accurate network diagrams, asset records, and knowledge base articles.
• Contribute to continuous improvement by identifying recurring issues and recommending fixes or automation.

• Hands‑on experience deploying and maintaining Cisco routers, switches, and firewalls in a production or lab environment.
• Basic network troubleshooting CLI experience with PING, Trace Route, etc.
• Proficiency with network monitoring tools (alert interpretation, root‑cause basics, remediation steps).
• Experience using Service Now to create, triage, and resolve network‑related tickets.
• Solid understanding of networking fundamentals: TCP/IP, subnetting, VLANs, trunking, STP, routing basics (static/OSPF/EIGRP), ACLs, NAT.
• Familiarity with CLI‑based configuration and show/diagnostic commands (show ip interface brief, show run, show vlan, show cdp neighbors, etc.).
• Strong documentation, communication, and customer service skills.
• Ability to follow standardized procedures and operate within SLAs and change control processes.

• Exposure to Viptella SD‑WAN build and Support.
• Exposure to Cisco Firepower/FTD and ASA policy management; familiarity with FMC.
• Experience with Wireless LAN basics (controllers/APs, SSIDs, authentication flows).
• Basic understanding of VPNs (site‑to‑site, remote access) and QoS concepts.
• Experience with DNS/DHCP interactions at the network edge; familiarity with RADIUS/TACACS+.
• Scripting or automation exposure (e.g., Python, Ansible) for tasks like backups or config checks.
• Knowledge of ITIL practices; prior work in a NOC or MSP environment.

• Associate

• Full‑time

• Information Technology

• IT Services and IT Consulting

• Medical insurance
• Vision insurance
• 401(k)
• Paid maternity leave

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