PMS Analyst-Medical Devices​/Complaint Handling

Job Position: PMS Analyst – Medical Devices Complaints Handling

Job Description:

To handle medical device customer allegations in complaints management system . Candidate with knowledge on Medical devices usage, Medical devices reporting including post-market surveillance (PMS)

Roles and Responsibilities:

To work on medical devices Complaints handling Process.
Work with lead in completing daily assignation
Organize and manage daily work allocation
Complaints remediation using work instruction, compliance to process
To drive efficiency and continuous improvement.
Collaborate with of cross function team (CFT) such as Intake, MDR, Investigation to execute the project and initiative.
Daily status to lead associate

Skills:

2 to 7 years of experience in Medical devices complaints handling or any PMS activities
Working knowledge of appropriate global medical device regulations, requirements, and standards such as: CFR Parts 803, 806 and 820, ISO 13485, ISO 14971
An excellent communicator, both written and verbal
Adopt to cross cultural differences
Ability to work in a timeline driven environment
Total working experience (TEX):  2 to 7 years
Relevant experience (REX):  2+ years
Additional info :  Immediate joiners will be given preference

Position location:

Madurai